Refund policy
Return Eligibility
To be eligible for a return:
- Proof of purchase must be provided.
- Return requests must be submitted within 1 Hour of delivery.
Non-Returnable Items
The following items are generally not eligible for return:
- Digital products and downloadable content
- Gift cards
- Promotional or clearance items
- Opened or activated digital codes
Return Process
To initiate a return:
- Contact us at Whatsapp - 8010691014.
- Provide your order number and reason for return.
- Follow the return instructions provided by our support team.
Refund Process
After receiving and inspecting the returned item, we will notify you regarding approval or rejection of your refund.
Approved refunds will be processed within [REFUND PROCESSING TIME] and credited to the original payment method.
Exchanges
If you receive a defective or damaged product, we may offer:
- Product replacement
- Store credit
- Exchange for an equivalent item
Subject to product availability.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us and provide photographs or relevant evidence.
Return Shipping Costs
- If the return is due to our error, we may cover return shipping costs.
- For customer-initiated returns, return charges may be the customer's responsibility.
Refund Exclusions
Refunds may be denied if:
- The item shows signs of use.
- The item is returned outside the allowed return period.
- Required components are missing.
Contact Us
For return or refund inquiries:
Email: ymdigiestate78@gmaiil.com
Business Address: Badlapur , Thane , India.